How Can Voice Analytics Software Help Improve Call Centre Customer Experience?
With more and more businesses interacting digitally with their customers, there is an ever-increasing stream of customer interaction data available for analysis. Machine learning and Artificial Intelligence is being applied to analyse this data at scale- as a result we ...
How Big Data Can Improve the Safety in the Workplace
Safety in the workplace is a topic that is discussed with increasing frequency – and with good reason. Whether you are a business owner or an employee, there is no doubt that this issue is highly important to you. While ...
Will The Hockey Analytics Movement Be Its Own Undoing?
The value of hockey analytics remains under debate.
Former NHL coach Bruce Boudreau was speaking at a hockey coaching clinic when the subject of analytics was broached by one of the coaches in the audience.
Boudreau opted to go to the video.
"Here's ...
How to Boost a Content Marketing Strategy Using Big Data
Content marketing is a major part of a business' success story. Whether it's a small family business or an international company, your content marketing strategy needs to be strong to help you secure your spot on the market. You need ...
Conversion Rate Optimization And The Wonders It Can Do To Your Business
Conversion rate optimization or CRO is a vitally important tool for businesses which operate online and if you are not investing time and energy into it right now, then it is time to change that ASAP. If you haven’t already ...
Ever Wonder Where Your Files Disappeared to?
You’re using your computer, going through your files, and suddenly deleted something. Immediately, you panic because you suddenly have a change of heart and wish you hadn’t deleted that particular file. Or perhaps you are using Microsoft Word or another ...
How to Use Strategies to Get Your Business Out of Trouble
Sometimes no matter how hard you try, problems can occur in your business that leaves you needing to think of solutions to keep it afloat. It might be that there has been a slowdown in sales, or perhaps a shortage ...
4 Long-term Benefits Businesses Enjoy with Predictive Analytics
Predictive analytics is quickly transitioning to being omnipresent, given how policy-makers and marketers alike have discovered the magic of historic data that is sourced from within. From being able to shorten the time taken to track cybercrime, to actually limiting ...
Online Branding 101: Systems And Solutions That Will Promote Success
Building your brand online can be one of the most profitable activities you engage in. Although defined broadly, branding is basically about creating a consistent, catchy image and ideology that comes to define what your product and service line is ...
Top 10 Applications of Artificial Intelligence and Machine Learning You Should Know About!
The Silicon Valley reverberates of Machine Learning today as Artificial Intelligence (AI) continues to reshape, mold and revolutionize the world. Machine learning is a fragment of AI and a very significant one. It is a subset of AI that has ...