How Can Voice Analytics Software Help Improve Call Centre Customer Experience?
With more and more businesses interacting digitally with their customers, there is an ever-increasing stream of customer interaction data available for analysis. Machine learning and Artificial Intelligence is being applied to analyse this data at scale- as a result we ...
How Big Data Can Help Business Finances
Big data is now a part of our everyday lives, even if we are aware of it or are not! Analytics, AI, and other running data software continuously collect information, which gives us insight into who, what, and where a ...
How Artificial Intelligence is Driving Mobile App Personalization
The role of artificial intelligence in businesses is a hot topic. It is not surprising that AI might guide in radical - arguably unprecedented - changes in the way people live and work. Nevertheless, the AI possibilities are endless and ...
How Big Data Can Improve the Safety in the Workplace
Safety in the workplace is a topic that is discussed with increasing frequency – and with good reason. Whether you are a business owner or an employee, there is no doubt that this issue is highly important to you. While ...
How does big data play a part in the manufacturing industry?
A wide variety of software is used in the manufacturing industry, from ERP to CMMS, but until they are integrated via big data, it is not easy to get an overview of things like how a factory floor is running. ...
Using Data Analytics to Improve Your People
People are the core of your business; we’re not yet at the stage where a successful company can run using AI alone. Investing in your employees will pay for itself as they become more efficient, more productive, and more motivated. ...
How Data Can Transform Your Marketing Efforts
According to a report by McKinsey Global Institute, companies that use data analytics to make critical business decisions have 23 times more likely to acquire a new customer. Also, the companies are 19 times likely to be profitable. The truth ...
Geolocation & Big Data- Transforming The Marketing Landscape
In the recent years, the internet has emerged as the prime selling channel. Moreover, mobile devices have become the mainstay of marketing. With internet access and mobile ownership growing at a rapid pace, businesses have unprecedented opportunities to target buyers ...
3 Ways Big Data Has Impacted Traumatic Brain Injury Cases
A traumatic brain injury can seriously influence your life forever. However, they’ve often been difficult to diagnose, treat, and track. Big data could actually have an impact on this. As people have continued to gather more data on traumatic brain ...
Will The Hockey Analytics Movement Be Its Own Undoing?
The value of hockey analytics remains under debate.
Former NHL coach Bruce Boudreau was speaking at a hockey coaching clinic when the subject of analytics was broached by one of the coaches in the audience.
Boudreau opted to go to the video.
"Here's ...