How Data Drives the Delivery Sector
In today’s dynamic world, the delivery sector couldn’t exist without help from Big Data. After all, with more people joining the online shopping wave and shorter delivery times, it would be impossible to keep everything in check!
Furthermore, Big Data also helps usher in the era of new technologies in the delivery sector. Things like self-driving trucks and drone deliveries need accurate and reliable data to function properly.
But we’re not there yet. Right now, we still have man-driven vehicles and jampacked delivery schedules that deepen the issue of lacking manpower and other resources. As such, delivery companies use Big Data to optimize the process and make sure every minute of the day is accounted for.
Below, we listed some of the data-based tools that make delivers a more efficient business, with fewer gaps and lags.
If you want to make sure your drivers take the most efficient route in order to reach everyone on time without wasting fuel, you’ll want to use specialised courier software that can do route planning management. These tools are amazing when it comes to planning a route to the tiniest details and accounting for traffic jams, break time, and delays caused by customers.
This type of software uses advanced GPS navigation systems and can be easily integrated with your company’s information. As such, each driver and vehicle will be planned and monitored (for progress), thus freeing your time for other important tasks.
However, it’s important to select a piece of software that fits your database structure and workflow. Otherwise, things could get more complicated than they already are.
Keeping the Customer in the Loop
One of the most frustrating things in today’s day and age is to be blocked at home, waiting for a package. Sometimes, you lose an entire day for those five minutes when you have to meet the courier and take the package.
Luckily, due to new technologies and better data tracking, customers can now see their package’s location in real-time. This way, they know when they need to be home and receive it without wasting an entire day. As a result, people are happy with the service and the company has the chance of increasing the number of their loyal customers.
In addition, the same tracking system allows companies to keep better tabs of their drivers. It’s a win-win situation for both the company and the customers!
Paving the Road to a New Era
We already have drone delivery (courtesy of Amazon) and the self-driving truck will soon stop being a concept (courtesy of Tesla and other companies that work on it).
So, what’s next?
Well, Amazon is already working on the next steps paving the way to a completely automated delivery process. This way, the packages will be delivered directly to the customer’s doorstep, in a safe and eco-friendly manner. Right now, there are a few ways delivery companies may put this into practice, but it’s a step closer to freeing the traffic and reducing air pollution.
While we still have a few steps and challenges to overcome, one thing is clear – we will need Big Data to get there!